GR Solaris Cancun - All Inclusive

Great photo opportunity locations [Cancun signs], beach felt safe, warm spa pool a bonus for Adults, fresh fruit and vegetables, close to La Isla and SkyWheel, refreshed bed decor arrangement

Likes: the property, location, the staff, the shows, the food. Dislikes: 1) it takes forever to check in. There are multiple forms that need to be filled out to complete the check in process. 2) to make a reservation at one of the restaurants (I.e., ZAI, Marco Polo) you need to download an app, and once the app is ready on your phone, you need to enter your passport number. On the positive side, you can walk to the restaurant when it opens and put your name on the waiting list. 3) Once checked in, the front desk person refers you to the concierges for any information about the hotel. Once you go to ask the concierges about where in the hotel a facility is or what time it opens, or how to access it, your question is dismissed and instead, they try to sell you tour packages.

Staff are great!!! Food /restaurant options great - mostly really good too Loved having the different pool options - you have to go down early to get your preferred location ... people save with towels then go do things all day Lots of things to do for families/groups to party. City buses cheap but take the time to learn which to take for what because they are busy and getting caught on a full bus without air conditioning can be a rough trip. Room itself was great in size & comfort

Clean, beautiful, nice, friendly, helpful staff. Variety of activities going on at the hotel. Although even though we were given a sheet listing things that were going on, we didn't really understand it. Wish staff would of directed us towards the area's as we walked through. Example: We were at the bar, walked out to have a cigarette (yes, there's places to smoke out front and by the upper deck of the pool area) we came back in about 9pm and the place had emptied out. No one said there was a show going on. So we didn't realize that for the first couple days that there's a show at 9pm. Drinks were good. Food in the buffet was ok. The breakfasts were wonderful. The beach and pool area were wonderful. We were always able to find spots to sit and lounge chairs. Bring your suntan lotion!! You can take the bus for $1 US that brings you downtown (about 15-20 minute ride). Super easy, there's a bus stop right by the hotel. Super steep entry into the hotel so you get a work out walking up. We did see they have a button to press if you need a golf cart to bring you up. 😉 Room was nice, beds comfortable. They refilled the mini fridge (beer, pop and water). Hard to get into the restaurants that you make the reservations for but we did get a reservation at Marco Polo and it was delicious! We commend the staff for their excellent service, smiles and hellos.

Ocean view room was very clean and comfortable. Never had to wait anywhere neither for food or drinks , Main reason we would go back is staff , they made us feel home . plenty of available chairs both at the beach and pools. We highly recommend the GR Solaris.